Quercus can help reduce organizational risk, lower costs and provide access to IT experts when you need it.

What is our Managed Service?

  • On-premise or cloud based technology services are proactively monitored to ensure they are running in optimal conditions
  • Your workstations and servers are patched on a scheduled basis
  • Backups are configured and operated according to your business needs
  • Your team can call or email our operations center to assist with technology issues or questions
  • Our team will maintain, assist and resolve issues with technology devices, typically within minutes of the request
  • We can procure and provision new devices that fit your business needs
  • We will proactively provide trusted technology advice, including Infrastructure and Software, to help your organization be competitive and streamlined
Managed Services with IT professionals

 

 

Full time IT support in Edmonton
Here are a few reasons to consider Quercus:

 

  • Your cost will be less than hiring someone full time for IT support. If we can’t justify the value we can bring to your organization at the price we’re offering, then we’re clearly not a good fit for you
  • If you have existing IT support, we can compliment that person by allowing them to focus on other core initiatives and not day to day operational monitoring and issue resolution
  • We’ll reduce your risk of major disruptions through proactive monitoring of your key services, including financial, customer relationship management, and email as well as ensuring backups are running properly. Identifying and correcting issues before they become problems allows your employees to be more productive
  • We can manage your other technology vendor relationships, giving you a single organization to deal with
  • Our expertise in the cloud can be well suited to help further reduce your risk and costs by moving services into the cloud
  • We are an extension of your organization, your virtual information technology department
  • Our team is here to minimize your business risk

 

 

Talk is cheap (or in this case, free). Get in touch to find out what we can do.

LET'S CONNECT!