Industry Insights from Our Experts

Monthly Archives: February 2017

Empowering Your Member Base: Member Self-Service

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Filed under Business Processes, Productivity

SelfService01Member self-service is one of the greatest things that the digital age has to offer provincial regulatory bodies. With the implementation of a properly designed online presence, any regulatory body can decrease its direct member interaction by double-digit percentages. An online single point of contact for members to address their concerns – whether it’s membership renewal, a change in membership, membership conclusion, or standard troubleshooting and frequently asked questions – can drastically streamline any regulatory body’s service model. Read More »

The Lion and The Crocodile: The Constant Pursuit of Online Security

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Filed under Security

The Lion is in Pursuit. Our Technology is the Prey.

LionCroc01The Internet has opened us up to the planet. Addicted to connectivity, our people and assets are available to attackers almost anywhere, through anonymous, high speed connections. The lion comes in various forms, many of them digital.

How can we measure with confidence that we’re running strong with the pack and have appropriately safe technology, and we’re not one of the sickly laggards, unable to keep up, ripe for the picking?
Read More »

Electronic and Digital Signatures

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Filed under Business Processes, Productivity, Security

This is Part Two of our ongoing Electronic Records Management series.

What are Electronic Signatures?

ElectronicSigs01Electronic signatures, just like paper signatures, are legally recognized strings of characters applied to a record or document that indicate the signatory’s approval. What differentiates electronic signatures from paper signatures is that their authenticity is verified not by a unique and characteristic pen flourish, but by a digital signature that is unique to each signatory. Read More »

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